Start With a Conversation. We’ll Help You Understand the Next Step.
Reaching out for behavioral health support can feel like a big step, especially if you are not sure what kind of care you need yet.
You may be looking for therapy for yourself, support for your child or teen, help for your relationship, or guidance after noticing that stress, anxiety, trauma, substance use concerns, or family conflict is affecting daily life.
You do not have to figure it out alone before contacting us.
Cox Behavioral Health provides therapy, counseling, evaluations, and behavioral health support for children, teens, adults, couples, and families in Jacksonville and Northeast Florida.
Our team can help you discuss appointment availability, service fit, general insurance questions, and whether in-person or telehealth care may be appropriate.
Complete the form below and a member of our Client Experience team will respond within 24 hours during normal business hours.
When we follow up, we can help you:- Talk through the type of support you are looking for
- Discuss whether Cox Behavioral Health may be a good fit
- Review appointment availability
- Answer general insurance and payment questions
- Explain in-person and telehealth appointment options
- Help you understand the next step before care begins
You do not need to know the exact service you need before reaching out. Start by telling us what is going on, and we will help guide the conversation.
Cox Behavioral Health is not an emergency crisis service. For life-threatening emergencies, call 911. For mental health crisis support, call or text 988 to reach the Suicide & Crisis Lifeline.
What Happens After You Reach Out
1.Tell us what kind of support you are seeking for yourself, your child, your relationship, or your family.
2. We review your request and
our Client Experience team will review your information and follow up with you within 24 hours during normal business hours.
3. We discuss fit, availability, and next steps by laying out your
appointment options, answering all your insurance and payment questions, and which appointment options you prefer.
4. We will help you move toward scheduling with the appropriate clinician or service.
Business Hours
Monday - Friday (In-Person & Telehealth) 9:00 AM - 6:00 PM Saturday & Sunday (Telehealth Only) 9:00 AM - 1:00PM